The use of third-party payment apps or services is not advised nor endorsed. Missing payments and late payments made via a third-party vendor are the sole responsibility of the registered owner of the vehicle receiving the citation. Payments should only be made via the City's secure online portal, by mail following the instructions on the back of the citation, or in-person at City Hall during business hours.

Citations may be paid or appealed online or by calling (888) 736-7697. International motorists should call (213) 246-4993. For citation support via email, please send inquiries to westhollywood@t2systems.com. You may also download and print out your own appeal form HERE. 

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LOW-INCOME PAYMENT PLAN (LIPP) 

2022 LIPP Application

Per CVC 40220, low-income payment plans are available to those who submit an application and supporting documentation. Eligibility is based on monthly income that is 125% or less of the current poverty guidelines, per U.S. Department of Health and Human Services, and/or receive public assistance benefits. 

Applications must be received within 120 calendar days from issuance of a notice of parking violation, or 10 days after the administrative hearing determination, whichever is later. If approved, there is a $5 enrollment fee. Applicants currently on California DMV registration hold may apply, one-time only, and are subject to a $5 late fee, in addition to the enrollment fee. 

For more information, please contact the Customer Citation Services Center at (888) 736-7697 during normal business hours.

DOWNLOADABLE FILES

• In-Person Review Form
• dec of non-ownership bilingual
• Admin Hearing Waiver
• Low Income Payment Plan (LIPP) Application