Learn more about this informal and voluntary way of resolving disputes between tenants and landlords. Disputes often include property maintenance issues, reduction of housing services, and questions about security deposits. Resolve issues and conflicts amicably. The City’s Mediator, Joel Hecht, will lead the discussion. Admission is free. For more information or to register, please contact Tom Trevor at ttrevor@weho.org or (323) 848-6472 or Laura Schoonover at lschoonover@weho.org or (323) 848-6323. TTY for the deaf and hard of hearing at (323) 848-6496.